Returns & Exchanges
At ProgressiveRC, we stand behind our high-performance power solutions and want you to be completely satisfied with your purchase. If your electronics or charging equipment do not meet your expectations, you may return them within 30 days of delivery.
Request an RMA
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number before shipping any items back to our facility.
Prepare Your Package
Carefully pack the items in their original packaging with all included accessories, manuals, and cables to ensure the product remains in new condition during transit.
Ship the Item
Affix the provided RMA label to the exterior of the box and ship the package via a trackable carrier to our returns department for processing.
Inspection and Refund
Once our technicians verify the condition of the hardware, we will issue a refund to your original payment method or provide store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
