Frequently Asked Questions
Expert support for all your high-performance charging and power needs.
How quickly will my order ship?
Most in-stock orders placed before 2:00 PM Pacific Time ship the same business day. We offer various shipping methods ranging from standard ground to expedited overnight delivery.
Do you offer international shipping?
Yes, we ship our high-quality RC electronics worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their destination country.
What is your return policy for electronics?
We accept returns on new, unused items in their original packaging within 30 days of purchase. Due to the nature of high-power electronics, items that have been soldered or modified cannot be returned.
Are your power supplies and chargers covered by a warranty?
Absolutely. All ProgressiveRC branded products carry a one-year warranty against manufacturing defects. Third-party brands are covered by their respective manufacturer warranties.
Can I get technical support for my charging setup?
Yes, our team of experts is available via email and phone to help you configure your charging station, troubleshoot balance issues, or select the right cables for your specific battery type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.